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Re-pair your device by following the procedure described here.Ĭlick Start, then select Settings > Update & Security > Troubleshoot.Locate your device in the Devices list, click on it and select Remove device.Navigate to the Bluetooth Settings pane:.Remove your Logitech device from the list of devices and try to pair again Check to see if the Logitech Bluetooth device is working.Wait a few seconds and then click on the Bluetooth switch to turn Bluetooth On.Click on the Bluetooth switch to turn Bluetooth Off.Click Start > Settings > Devices > Bluetooth & other devices.Navigate to the Bluetooth settings pane:.If you're using a laptop with a Bluetooth switch, make sure the switch is turned on. Make sure Bluetooth is turned ON on your computerĬlick Start, then select Settings > Devices > Bluetooth & other devices. Check the product support page of your computer manufacturer's website to see how to update your system.Optional updates are not required but are recommended. If there is an update available, select Install.You can also go to the Dell support page here and scan your system for new updates. Click Start, and then go to Dell Command | Update and select Check.Click here for more details on how to update your HP computer. In the Devices window, select your HP computer and click on Updates.If it is not installed you can install it from HP site here. Click Start, and then go to HP Support Assistant or search for support assistant.Click here for more details on how to update your Lenovo computer. If there is an update available, click Install selected.Click Start, and then go to Lenovo Vantage (formerly Lenovo Companion), and select System Update.Make sure you install the latest Bluetooth drivers from your computer manufacturer: Make sure you have the latest Bluetooth driversĬomputer manufacturers are regularly improving the way they handle Bluetooth devices. If prompted, you should also include the optional updates related to Bluetooth, WiFi or radio.

See Microsoft for more details on how to update Windows. Click Start, then go to Settings > Update & Security > Windows Update, and select Check for updates.Check to make sure you have installed the latest updates. Microsoft is regularly improving the way Windows handles Bluetooth devices.

Make sure you have the latest version of Windows 10

Please follow the steps in order and check if the device works after each step. These troubleshooting steps go from easy to more advanced.